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Maxwelton Braes Lodge – Statement on Cleaning Protocols

We take standards for hygiene and cleanliness very seriously and are taking steps to ensure the safety of our guests and staff. We are closely monitoring the Centers for Disease Control and Prevention (CDC) statements regarding the coronavirus (Covid-19).  On a daily basis, staff is working to ensure that we the meet the latest guidance on hygiene and cleaning.  Maxwelton’s health and safety measures are designed to address a broad spectrum of viruses, including COVID-19, and include everything from hand washing hygiene and cleaning product specifications to guest room and common area cleaning procedures. Specific steps Maxwelton is taking includes:

Staff Health, Safety and Knowledge: Hotel Staff-and their own health, safety and knowledge – are essential to an effective cleaning program.  Here are some ways we’re supporting them…

Hand Hygiene: Proper and frequent hand washing is vital to help combat the spread of viruses. In our team meetings, our staff is reminded that cleanliness starts with this simple act. It’s important for their health and that of our guests.

Ongoing Training:  In addition to training on housekeeping and hygiene protocols, hotel staff is also completing enhanced COVID-19 awareness training.

Cleaning Products and Protocols:  We work with our suppliers to make sure our hotel can procure and use virus-killing products approved by the United State Environmental Protection Agency or Equivalent agency as well as the protective equipment they need for their operations.  We use cleaning products and protocols which are effective against viruses.

Guest Rooms:  We use cleaning and disinfecting protocols to clean rooms after guests depart and before the next guest arrives, with particular attention paid to high-touch items.

Public Spaces:  We have increased the frequency of cleaning and disinfecting in public spaces, with a focus on the counter at the front desk, door handles, public bathrooms and room keys.

Back of House:  In the spaces where staff works “behind the scenes,” we are increasing the frequency of cleaning and focusing on high-touch areas like associate entrances, laundry room and staff offices.

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