LODGING POLICIES
Deposit & Cancellations:
You need to be 21 years or older to book, secure, and rent a room.
A deposit of 50% is required at time of booking. Deposits are credited to the last
night of your stay. The balance will be processed on the same card the morning of
your arrival. You are financially responsible for the entire period of your reservation,
which includes “no shows”. Reservations will be held until 8:00 AM the day
following your scheduled day of arrival.
In the event you must cancel your reservation, notice must reach our office at least 14
days prior to your scheduled arrival to guarantee a refund of your deposit. If you are
within the 14 day time frame, you will not receive your deposit back.
Please note a reservation is not guaranteed until a deposit has been placed to secure
the booking. To avoid any misunderstandings, you will be charged for the number of
nights reserved – even if you leave early. Please check your email confirmation,
arrival, and departure dates.
Minimum Night Stay
There is a three night minimum stay on all Festival & Holiday Weekends.
Rates subject to availability and change without notice.
Check In Time: 3:00 p.m.
Check Out Time: 10:00 a.m. There are additional costs for late check outs.
Rates based on Double Occupancy.
Rates do not include tax.
Other Policies
There will be a $25 charge for each lost key.
Please note – Pets, smoking, private grills, tents or campers are not permitted on resort
grounds. There will be a $250 charge for violation of this policy. No telephones are
in accommodations.
All rates are subject to 5 1/2% sales tax and 8 1/2% room tax.
We accept the following: Visa & MasterCard
All guests are subject to a minimum $100.00 fee if rooms require extensive cleaning.
Per Wisconsin state law, outside alcoholic beverages are not allowed on Maxwelton
Braes property. Alcoholic beverages may be purchased at the bar.
We do not provide cribs/cots.
Smoke-Free Environment • Sorry, No Pets
Reservations online 24/7. Phone reservations and inquiries are available between 9
AM – 4 PM.
To minimize our carbon footprint, housekeeping is available upon request. Please let your front desk/cleaner know 24 hours ahead of time. We thank you for your patience and commitment to taking care of our green County!